Personal Accountability in Sales Management Training
Personal Accountability in Sales Management Training
For over 200 years the US Constitution has served as the system of fundamental laws and principles of our society. This amazing document has served as the cornerstone of our democracy. A reflection of our Founding Fathers’ core values, the Constitution has kept our society on track since 1787, and has certainly contributed significantly to the growth and success of the United States.
What is the Constitution of your sales team?
Have you, as yet, identified and communicated your cornerstone? If I was to ask five of your salespeople to describe to me what is expected of them in areas other than sales results would I receive five different answers?
The Production Equation: B+A=R.
Behavior plus activities equals sales results. Or, another way of saying this is that every successful sale is the outcome of a series of behaviors (how something is done) as well as activities (how many times a behavior is performed).
Unfortunately, many of us sales managers try to manage results. We wait until a rep has a bad month before we decide to get involved in “coaching” them. So then, when a rep produces a bad month, we rush over and smother them in coaching trying and get their production back up quickly. Sales managers who try to manage results are like a driver of an automobile who only looks in the rear view mirror… chances are they will be surprised when they collide with something that is unexpected. Looking only in the rear view mirror is not an effective way to drive a car, but it happens to be the way that many sales managers drive their sales teams.
Sales results can’t be managed, but behaviors and activities can.
To be the best sales manager you must get in front of the result, get the best sales management training possible, and put in writing your expectations of the behaviors and activities that contribute to sales results.
Think of this issue – a team without well-communicated performance standards – from your salesperson’s perspective. As a salesperson, you have a clear understanding of the sales quota results expected of you, but you’re unsure exactly how to produce those results. So you do what you think you should. You “make it up on the fly.” Then, because nobody tells you you’re doing it wrong you assume it is acceptable behavior. So you keep doing it, and form bad habits. It’s an unproductive cycle.
How to Draft your Sales Team’s Constitution
Think of your top salesperson… what specific behaviors does he/she do that contributes to sales success? For example, “makes at least five new business prospecting calls every day.” Then, what attitudinal qualities does he/she have which contributes to success? For example, “attempts to solve problems before seeking help.”
Make a list of behaviors and activities that describe your top salesperson, and then share this list with everyone on your sales team. Have each of your salespeople assess themselves on a quarterly basis against these behaviors and activities: Meets, Exceeds, Needs Improvement. Then, sit down one-on-one with each salesperson, discuss his/her self assessment, and put a plan in place to improve those.
Four Components of a Sales Constitution are as follows: Written Well communicated Understood by everybody Equally applied
Kevin Davis is the president of TopLine Leadership Inc., a company that provides speaking, consulting and training services that dramatically increase TopLine revenue growth. Since 1989, Kevin has delivered sales and management/leadership training to tens of thousands of tenured salespeople and sales managers.
August 21, 2010 No Comments
Nj Accountant – Helps Your Business Wades Through Bulk Accounting Tasks
Nj Accountant – Helps Your Business Wades Through Bulk Accounting Tasks
In today’s corporate world which is bustling with cut throat competition and rat race, who does not want to be on the top ladder for recognition and success and to make the best use of the endowed opportunities? Accountants happen to be in a very pragmatic manner, the essential foundations of the respective business corporations apart from accuracy and time management. Without the important role which the accountants play, it is very difficult for the business to move forward. Currently in today’s corporate world, one of the most common and practised processes prove out to be outsourcing of these accounting services to other third parties and other accountants. This business culture has evolved in New Jersey also giving rise to the increasing community of the NJ accountants.
The NJ accountant plays a very important role in making sure that the business corporation in which he is working for is deep rooted with clear financial records so that it can have its own existence at the very global levels. At the same time, the accountant does the entire work of accounting at very low costs and charges and also does the work quite swiftly, so that the business corporation has all the calculations to the mark and nothing remains in ambiguity.
At the same time, the NJ accountant does the entire work of accounting which is considered to be very tiring and tedious. These entire processes which are involved in accounting are very complex and need accountants who have years of expertise in this domain. The accountant has to take care of every single minute detail right from the accounting to the bookkeeping so that nothing gets flawed at the very eventual moment. The expertise and the quality of the accountant is his own reflection and thus make it very simple to select the best accountant.
The business corporations can select the accountants either from the third parties to which the accounting services are outsourced or they can be also passed on to the individual accountants. One can easily find the best NJ accountant through the help of solid groundwork which can be done by the help of internet. This need becomes more important when the tax session approaches and the companies are all in hay wire condition to get their work done. Thus, the importance of the accountant becomes very evident during that phase when quick and best services are needed.
With the increase of the manner in which the accounting tasks are getting more and more demanding, there has been an increase in the number of the services and the need for these Accounting features also. By hiring the accountants you are also minimising the risks of flaws and errors which might have been there in the done calculations and the formulations of the track records. Thus it is very important to make the right choice and have the best of the services from those accountants who have several years of expertise in this field. The best accountants add a new zeal to your organisation.
Peter Terry has extensive knowledge about bookkeeping and knows the importance of this for running a successful business. To know more about New Jersey bookkeepers, New Jersey bookkeeping, accountant New Jersey, New Jersey tax accountant and NJ accountant visit www.jerseybookkeepers.com
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August 2, 2010 No Comments